Bu99 Terms & Conditions

1. Introduction & Agreement

Bu99 (hereinafter referred to as "we", "us", or "the Platform") is an internationally licensed online gaming service. By accessing https://bu99.ws via website or mobile application, creating an account, or using any of our services, you agree to be bound by these Terms & Conditions.

These Terms & Conditions have been prepared specifically for users in Bangladesh. bu99 always strives to keep every term simple, clear, and easy to understand. If anything is unclear, please reach out to our Help Center Contact us.

Bu99's Terms & Conditions may be updated at any time. When changes are made, we will post a notice on the website and update the "Last Updated" date. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

2. Account Registration

To access services on bu99, you must first create an account. You are required to provide accurate and complete information during registration. bu99 reserves the right to close your account at any time if false information is provided.

Important Account Rules:

• Each person may only register one account. If multiple accounts are found to belong to the same individual, all accounts will be suspended and any funds held may be forfeited.
• Your account login credentials (username and password) must be kept strictly confidential. Sharing account access with any third party is prohibited.
• Transferring, selling, or lending your account to anyone else is strictly prohibited.
• Before your first withdrawal, you must complete identity verification (KYC) using your national ID.
• Your registered mobile number and email address must be valid, as important communications will be sent through these channels.

3. Eligibility & Age Restriction

You must be 18 years of age or older to use bu99's services. Use of this platform by minors is strictly prohibited. If age verification reveals that a user is under 18, the account will be closed immediately and all transactions will be considered void.

In addition, the following individuals are not permitted to open an account with bu99:

• Citizens of countries or regions where online gaming is prohibited by law.
• Bu99 employees or their immediate family members.
• Individuals who have self-excluded (voluntarily requested account suspension).
• Users whose previous accounts were terminated due to rule violations.

4. Deposits & Withdrawals

Deposit and withdraw with ease on bu99 using bKash, Nagad, or Rocket. All financial transactions are secured with SSL encryption and completely safe.

Deposit Rules:

• The minimum deposit amount is ৳200. The maximum limit depends on your account level and verification status.
• Only payment methods registered in your own name are accepted. Deposits from third-party accounts will not be processed.
• Deposits are typically credited to your account instantly. If there is a delay, please contact support.

Withdrawal Rules:

• The minimum withdrawal amount is ৳500.
• KYC verification must be completed before any withdrawal can be processed.
• Bonus funds must meet the specified wagering requirements before any withdrawal can be made.
• Standard withdrawal requests are processed within 15 minutes to 24 hours.
• In cases of suspicious transactions, bu99 reserves the right to place withdrawals on hold until verification is complete.

5. Bonus & Promotion Terms

Bu99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms that must be met. General bonus conditions are outlined below:

• Wagering Requirements: Each bonus carries a specific wagering multiplier (typically 20x to 30x). Withdrawals will not be permitted until the bonus amount has been wagered to that level.
• Duration: Bonuses must generally be used within 7 to 30 days. Any unused bonus will expire at the end of this period.
• One Bonus, One Use: Each promotion can only be claimed once per user. Claiming bonuses across multiple accounts from the same IP address or device is strictly prohibited.
• Game Restrictions: Some bonuses are only valid for specific games. Using a bonus on games outside those listed in the bonus details may result in the bonus being forfeited.
• Maximum Bet Limit: A maximum bet limit applies when using a bonus, which is generally ৳500 per bet.

Bu99 reserves the right to modify, suspend, or cancel any bonus offer at any time. For full details on bonuses, Bonus page View.

6. Betting & Gaming Rules

Bu99 offers a wide range of gaming options including Sports Betting, Live Casino, slots, and lottery. Each game has its own rules, but the following general rules apply across all categories:

• Once a bet is confirmed, it cannot be changed or cancelled (except where a cashout option is available for live betting).
• If an incorrect result is displayed due to a technical error, bu99 reserves the right to apply the correct outcome.
• All bets placed on events proven to involve match-fixing or fraud will be voided.
• Bu99 is not liable for any losses arising from software errors, network disruptions, or other technical issues.
• The use of betting bots, automated software, or any form of cheating is strictly prohibited.

For more detailed information on betting, visit our Betting Page View.

7. Responsible Gaming

Bu99 believes gaming should be purely for entertainment. We want every user to enjoy gaming in a healthy and controlled way — which is why responsible gaming is our top priority.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Session Time Limit: You can set a limit on how long you play in a single session.
• Cooling-Off Period: Your account can be temporarily suspended for a specified period.
• Self-Exclusion: A permanent account closure option is available for those who need an extended break.

To learn more about responsible gaming, visit our Responsible Gaming page Visit us.

8. Account Closure & Termination

You can request account closure at any time by contacting our support team. We recommend withdrawing your remaining balance before closing your account.

Bu99 may close or suspend your account for any of the following reasons:

• Violation of these terms and conditions.
• Providing false or misleading information.
• Evidence of fraud, deception, or suspicious activity is found.
• Attempting to abuse bonuses or exploit the system.
• As directed by a court or government authority.

9. Privacy & Data Protection

Bu99 treats your personal information with the utmost confidentiality. Details provided at registration are used solely for account management, identity verification, and service improvement. Your information is never sold or shared with third parties.

For more details on data protection, visit our Privacy Policy Read.

10. Changes to Terms & Contact

Bu99 reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or SMS. Continued use of the platform following any changes constitutes acceptance of the revised terms.

If you have any questions about these Terms & Conditions, please get in touch with us:

• Email: support@bu99.ws
• Live Chat: Click the chat icon on the website (24/7 support available)
• Help Center: /help-center